Common Questions from UK Installers and Homeowners
Clear answers for installers and homeowners. If you can’t find what you need, use the contact form.
How do I get started?
Send the postcode and what you need. We’ll confirm scope and lead time before anything is booked.
What do you deliver?
A structured survey pack: evidence photos, measurements, and notes grouped so installers and designers can find answers fast. See Deliverables.
Do I need any documents for EPC evidence?
If you have them, they can help and reduce follow‑ups. Useful examples include: EPC report, insulation proof, window/door specs, and heating/hot water model details. Photos of paperwork are fine.
How quickly can you deliver?
Survey pack + organised photos: available immediately upon completion of the visit. EPC: delivered by next morning. If a calculation is required: delivered the next day. We confirm scope and lead time before booking.
Do you cover the whole UK?
Coverage depends on scheduling and scope. Send the postcode and we’ll confirm availability.
Do you provide system designs?
We can provide system design documentation for solar (layout, stringing, inverter/battery siting, schematics, kit lists) where required.
How much does it cost?
ASHP from £250, solar from £200, heat loss from £150. Final price depends on scope, property size, and travel. See our Pricing page — we confirm exact cost before booking.
Homeowners: what happens on the day?
We focus on measurements, photos, and site notes — not a sales visit. See Homeowners guide.