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Contact

Contact Vertex for quotes, survey requests, and support

Installer teams can ask for pricing and scope here. Homeowners can request a survey or ask practical questions about a booked visit.

Typical response window: within a few working hours for new enquiries. If a job is unusual, we still confirm scope and the next step quickly.

Choose the right contact route

Homeowners

Request a survey or ask about a booked visit

Best route if you want a survey before speaking to installers, or if you need to ask about access, timing, or privacy for an upcoming visit.

Email about a homeowner survey

Quotes

Pricing and survey scope

Best route for new installer work. Send postcode, service, access issues, and any deadline. We confirm scope, lead time, and final pricing before anything is booked.

Open quote form

Support

Existing jobs, portal access, and team support

Use this route for updates on live jobs, delivered packs, user setup, access issues, or support questions about the process.

Email support

Direct contact details

Company

Registered business details

Vertex Renewable Energy Surveys

20 Nooking Close
Doncaster
DN3 3ER

Company number: 16507821

If you want to review the format first, you can look through the sample pack, deliverables, and case studies.